NEW QUESTION NO: 7
You view several records using the Microsoft Dynamics CRM for tablets app.
After you view the records, you begin to work offline.
Which functionality is available for the offline records?
A. You can only view the records.
B. You can view and edit the records.
C. No access to recently viewed records is available, you can only create new, draft records.
D. The same functionality available in the browser client is available on the tablet.
Answer: B
Explanation/Reference:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/work-offline-in-crm-for-phones-and- tablets.aspx

NEW QUESTION NO: 8
You select Forward Mailbox as your incoming synchronization method. You process emails with the Microsoft Dynamics CRM 2016 Email Router between Microsoft Dynamics CRM Online and a SMTP/ POP3 server.
You need to deploy inbox rules so emails addressed to the 100 Microsoft Dynamics CRM Online users in the organization are forwarded to the forward mailbox for processing.
Which solution can be used to deploy forwarding rules for all the users?
A. Run the Rule Deployment Wizard.
B. Enable folder-level synchronization.
C. Create manually in Microsoft Outlook.
D. Create Exchange transport rules.
Answer: A
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/hh699786.aspx

NEW QUESTION NO: 9
What is the minimum supported version of Microsoft Internet Explorer required for the Microsoft Dynamics CRM 2016 client for Outlook?
A. Internet Explorer 8
B. Internet Explorer 9
C. Internet Explorer 10
D. Internet Explorer 11
Answer: C
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/hh699818.aspx

NEW QUESTION NO: 10
Which three configurations are supported by server-side synchronization? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Microsoft Dynamics CRM Online and Microsoft Exchange 2003 SP2
B. Microsoft Dynamics CRM Online and Microsoft Exchange 2007 SP3
C. Microsoft Dynamics CRM Online and Microsoft Exchange 2010 SP3
D. Microsoft Dynamics CRM Online and Microsoft Exchange 2013 SP1
E. Microsoft Dynamics CRM Online and Microsoft Exchange 2016
Answer: C,D,E
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/dn531050.aspx

NEW QUESTION NO: 11
You work as a Microsoft Dynamic CRM Online system administrator.
You plan to enable document management.
Which online service is required?
A. Microsoft Social Engagement
B. Microsoft SharePoint
C. Microsoft Dynamics Marketing
D. Microsoft Yammer
Answer: B
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/dn531154.aspx

NEW QUESTION NO: 12
Which operating system supports Microsoft Dynamics CRM for phones?
A. Windows Phone 8
B. Blackberry 7.1
C. Android 4.4
D. iOS 6.1.6
Answer: C
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/dn531131.aspx

NEW QUESTION NO: 13
Your company has a Microsoft Dynamics CRM Online 2016 environment.
You need to train sales users to import lists of leads.
Which import method should you include in your training?
A. Third party Extract, Transform and Load Tool (ETL)
B. Programmatically using the Software Development Kit (SDK)
C. Import Data Wizard
D. Windows PowerShell Import Packages
Answer: C
Explanation/Reference:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/import-accounts-leads-or-other-data.aspx

NEW QUESTION NO: 14
Which two record types can a System Administrator assign a security role to? Each correct answer presents a complete solution.
A. Access Team
B. User
C. Owner Team
D. Business Unit
Answer: A,C
Explanation/Reference:
References:
https://msdn.microsoft.com/en-us/library/gg334717.aspx
https://msdn.microsoft.com/en-gb/library/dn481569.aspx

NEW QUESTION NO: 15
Your billing administrator is a Microsoft Dynamics CRM Online user. The user has forgotten the account password. You need to reset the billing administrator's password.
Which Microsoft Online Services administrative role can reset passwords for billing administrators?
A. password administrator
B. user management administrator
C. global administrator
D. service administrator
Answer: C
Explanation/Reference:
References:
http://blog.xrm.com/index.php/2012/11/quick-tip-crm-online-administrator-password-reset/

NEW QUESTION NO: 16
You are a Microsoft Dynamics CRM system administrator for a company.
A user reports that there are three actions she cannot perform when working offline in Microsoft Dynamics CRM for Outlook. You assure her that the app is working as expected and that the three actions are not available when working in offline mode.
Which three actions did the user report? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Qualify a lead.
B. Run a workflow.
C. View a Microsoft Dynamics CRM report.
D. Assign a record.
E. Use the Add button (+) to create a related record.
Answer: B,D,E
Explanation/Reference:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/work-offline-with-crm-for- outlook.aspx#UnavailableFeatures

NEW QUESTION NO: 17
What is a supported combination of software for Microsoft Dynamics CRM 2016 for Outlook 64 bit?
A. Windows 10 and Microsoft Office 2013 64 bit
B. Windows Vista and Microsoft Office 2010 64 bit
C. Windows 7 and Microsoft Office 2007 64 bit
D. Windows 8.1 and Microsoft Office 2013 32 bit
Answer: A
Explanation/Reference:
References:
https://technet.microsoft.com/en-us/library/hh699818.aspx