PDF Version DemoSAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
1. Which information will you find in the system log? (Choose two)
A) ABAP runtime errors
B) Database locks
C) Error messages of application programs
D) Database errors
2. Assume you perform an SAP Note Search on 'update' and the search pattern 'Linguistic Search'. Which of the following terms would be considered hits? (Choose two)
A) Update
B) Upgrade
C) Up-to-date
D) Updating
3. What does 'component' refer to in SAP software? (Choose two)
A) Components are part of data dictionary.
B) Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
C) Components are part of a report.
D) The component is an attribute that allows a classification from the application perspective.
4. For which of the following is the SQL trace (ST05) limited?
A) The current instance
B) The current work process
C) The current user
D) The system
5. What are the main steps when you accept a priority 1 message? (Choose two)
A) Clarify the issue by phone to avoid additional effort in processing the message.
B) Call the customer if you leave for the weekend, indicating that you will proceed with processing the message on Monday.
C) Document every activity in the message.
D) Call the customer within the Initial Reaction Time (IRT).
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,D | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: C,D |
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